Frequently Asked Questions

At Peruda Skincare, “clean beauty” is more than just a concept — it’s our core business. While there isn’t a universal definition, our take on clean beauty means using sustainably sourced, eco-friendly ingredients that are as kind to your skin as they are to the planet.

Here’s what you can count on with Peruda:

• Pure Ingredients: We use a carefully selected mix of wild-harvested, natural, and certified organic ingredients.
• Waterless Formulas: All our products are water-free, letting active ingredients shine to their full benefit.
• No Synthetics: You won’t find any synthetic ingredients here, only nature’s best.
• Ethical Sourcing: We partner with suppliers who share our passion for ethical and eco-friendly practices.

With Peruda, you’re getting skincare that’s clean, conscious, and crafted with intention.

At Peruda Skincare, sustainability is at the heart of everything we do! We carefully choose suppliers who make a positive social impact—think partnerships with development cooperatives that give back to communities. Our packaging? Totally recyclable, so it might come back to life as your next garden rake or a pair of stylish rain boots! We also source ingredients that help protect the planet, including up-cycled gems from the food industry.

With Peruda, you’re getting skincare that not only takes care of your skin but also the world around us.

We’re committed to creating gentle, effective skincare! Our products are dermatologically approved for sensitive skin, and we carefully research each ingredient to ensure it’s both potent and suitable for delicate skin.

While we rely on established third-party studies about our ingredients, we’re dedicated to choosing ones with a solid background in skincare science. So, you can feel confident knowing that Peruda blends nature’s best with research-backed ingredients for a soothing, reliable skincare experience.

Head over to our journal section for further reading where we have profiled some of our amazing ingredients.

We’re glad you asked! We’re currently in the process of securing the NATRUE certification for our products. This is one of the most respected certifications for natural and organic cosmetics, so you can feel even more confident about what you’re putting on your skin. Stay tuned—soon, you’ll see that official NATRUE seal on our products, giving you the extra assurance that Peruda meets high standards of purity and sustainability!

Keep your Peruda Skincare products in top shape with these easy storage tips!

Store Smart:

• Temperature Zone: Keep products at a cozy room temp, around 19-25°C (60-77°F), and in a cool, dry spot.
• Temperature Extremes? Big No-No: Heat and cold can mess with the formula, consistency, and effectiveness.

Avoid These Spots:

• Direct Sunlight: UV rays can break down key ingredients.
• Near Heat Sources: Radiators and hot surfaces can warp the formula.

Pro Tips:

• Seal Tight: Close lids fully after each use to keep out unwanted germs.
• Stay Dry: Keep products out of high-humidity areas. Especially the face wash and the face mask should not get wet until applied to the face.
• Original Containers: These are designed to help products stay stable, so keep them in their original packaging.
• Wipe Down: A clean exterior helps prevent bacteria from creeping in.

Follow these tips to keep your Peruda products fresh, effective, and ready to give you glowing results for longer!

Great question! Here’s a quick and easy guide to patch testing:

1. Start Fresh: Clean a small area on your inner forearm.
2. Apply a Dab: Use a tiny amount of the product on this spot.
3. Cover It Up: You can cover it with a bandage (optional but helpful!).
4. Wait It Out: Leave it for 24-48 hours.
5. Check for Reactions: Look for any redness, itching, or swelling.

If you feel any burning or intense irritation, wash it off right away. But if all looks calm, you’re good to go—your skin’s ready to enjoy the full product!

We do our best to keep your favorite products in stock! If we ever run out, no worries—you’ll still be able to pre-order so you can reserve yours and be first in line when it’s back. We’ve got you covered!

Tracking your order is super easy! Just click the link in your order confirmation email, and you’ll see exactly where it is. If you have a customer account, you can also find all your order details under My Orders. You’re just a click away from tracking your Peruda goodies!

We’ve got you covered with flexible payment options! You can check out using standard credit cards, PayPal, and if you’re in Switzerland, TWINT is also available. Choose what works best for you and enjoy a smooth shopping experience!

We’ve got you covered with multiple currency options! You can shop in CHF, Euros, or US Dollars. No matter where you are, your total will display in one of these currencies for a smooth shopping experience!

We’ve got options to fit your timeline! For European and international orders, we send your package the most economical and quickest way possible. If you’re in Switzerland, you’re in luck - you also have the option of local pick up in Zurich!

So, wherever you are, we’ll get your Peruda products to you as quickly as possible. 

We know you’re excited to get your Peruda goodies! Here’s the rundown:

Switzerland: Expect delivery in 2-3 days.

Europe: Packages usually arrive in 5-7 working days - sometimes even sooner!

International: Depending on standard or express shipping, it takes 7-14 working days.

Just keep in mind that customs to Europe and international destinations may add a bit of extra time.

Sit tight—your Peruda order is on its way!

For European and international orders, customs fees aren’t included. If any fees apply, your local postal or courier service will reach out to you directly for payment. That way, there are no surprises at checkout—just a quick heads-up when your Peruda package is almost there!

Since we can’t take back cosmetic items, returns aren’t possible—but we’ve got you covered with a 14-day cooling-off period. If you change your mind, email us at contact@perudaskincare.com and we’ll refund you the full amount, no worries.

Wondering what to do with the product? Pay it forward to friends, family, or neighbours who might love it — share the Peruda love!